Privacy Policy

Privacy Policy

The company takes with great respect and seriousness the safeguarding of the privacy of its customers. The collection of personal information of customers aim to meet their needs and enable requests for reservations. Personal information is considered any information collected about you as an individual, such as your name, address, age, gender, image, email, telephone number, credit card information, preferences and specific requests pre, during and after your stay, including exchange of digital correspondence. This data will be collected only with the prior consent of the Customer and processed in compliance with European Union legislation on the General Data Protection Regulation.

Why personal information is collected:

To provide a quality service to the Customer - Personal information is collected so À Espera can make the desired reservations and provide the requested services. Its maintenance allows the unit to improve the service provided to the Client each time it repeats its stay. By maintaining certain personal information related to the stay on file, such as information relating to the Customer's history and detailed lists of expenses, the customer and the Tourism unit have the possibility to confirm previous transactions and compare statements or invoices and also to keep the Customer informed - The personal information provided may be used to send newsletters with the Newsletters and to inform the Customer of promotions, offers or other questions that may interest him. To this end, personal information may be shared with third parties, including customer relations management companies and/or marketing or communication companies. These companies are contractually bound by the Company, so they are obliged to protect all customer information to which they may have access. If it is the Customer's wish not to receive information about À Espera, the same can express its intention in the registration form at the time of your stay or inform the accommodation by email: geral@aesperamelides.com À Espera, o mesmo pode manifestar a sua intenção na ficha de registo aquando da sua estadia ou informar o alojamento através do email: geral@aesperamelides.com.

Statement of responsibility

By using this website, you guarantee to À Espera, countryside hotel that you will not use it for any illicit purposes or prohibited by these terms, conditions and warnings. Although À Espera to periodically check or analyze the discussions, conversations, publications, broadcasts, advertisements and others on this page, the accommodation has no obligation to do so and assumes no responsibility or obligation resulting from the content of any other locations or due to any errors, defamations, slander, insults, gaps, falsehoods, obscenities, pornography, profanity, threats or inaccuracies contained in any information present in these locations of the site. It is forbidden to publish or transfer any unlawful, threatening, libel, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that may constitute or encourage behavior that is considered to be a criminal offense, that gives rise to civil liability or that in any way violates any law. À Espera will fully cooperate with all law enforcement authorities or court orders that request or appointing À Espera to disclose the identity of any individual who publishes such information or materials.